Career Opportunities in The Spa Industry
Achieving the ability to meet therapeutic goals and provide client satisfaction can bring success, but a therapist’s career path does not have to end there. Participants in this session will have an opportunity to re-examine their role in light of the expanding spa industry. Topics include: requirements, expectations, and career paths for massage therapists in a spa setting. Key insights will be shared by a massage therapist with over 20 years of experience who runs a world-class resort spa (#5 in North American, #13 in the World) employing 50+ massage therapists.
With over 20 years of leadership experience in hospitality, education, and health care, Jaime is the Executive Spa Director and member of the Senior Operations Team at The Grove Park Inn Resort and Spa in Asheville, NC. Since joining the resort in January of 2001 to assist in opening this $50-million, 43,000-square-foot subterranean spa, Jaime has led her staff to achieve a ranking of #5 in the US and #13 in the world of top resort spas. Jaime has owned and operated her own consulting business and has worked as an educator, manager, supervisor, and therapist. Jaime serves on the Executive Committee of the International Spa Association (ISPA) and the North Carolina Board of Massage and Bodywork. Jaime has become a sought-after advisor, teacher, writer, and speaker in the hospitality industry. She was a contributing member of ISPA’s Spa Textbook committee and is currently writing a text on spa profitability.