Who Cares About Client Education?
Who Cares About Client Education? Your clients do! But only if delivered in a way that connects with them both logically and emotionally. Every day you educate your clients: In the effects and benefits of massage, about their own bodies, in self-care techniques, and about general health and wellness. But is your message sinking in? Do you find yourself saying, “If only this client would ..."? In this presentation, you’ll discover what works and doesn’t work in client education. You’ll learn that client education itself is as important as any hands-on skill and how “getting it right” not only improves client outcomes and client satisfaction, but makes the all the difference between a surviving practice and a thriving one.
Christopher and Angela are internationally recognized educators, speakers and consultants in the massage therapy profession. They are dedicated to understanding people, the issues that they faceprofessionally, and the solutions they need to ensure success.Christopher focuses his efforts on 21st Century approaches for individuals and organizations. Angela focuses on leadership development and generational impact on learning and communication. This dynamic duo provides their audience with relevant solutions for today, and the tools needed to develop and maintain relevancy for tomorrow.