If you want to have a massage business with staying power it’s absolutely essential that you build strong relationships with your clients so that they come to see you on a regular basis to take care of themselves. However, as important as retaining and rebooking clients is in creating a healthy practice, many massage therapists and bodyworkers struggle in this area. In this presentation, learn to overcome the obstacles around creating repeat business and discover specific and actionable strategies for developing loyal, lifetime clients.
Felicia Brown is the owner of Spalutions and provides business and marketing advice to massage, spa and wellness professionals. Felicia is a sought after public speaker, appearing at many national and international conferences. She is the author of Free & Easy Ways to Promote Your Massage, Spa & Wellness Business : Volume 1 – Getting New Clients (& Keeping Them!) and has written for numerous trade publications including Massage Therapy Journal, Massage Magazine, and Massage & Bodywork. More info: Spalutions.com