Emotion, the Client and You

Most massage therapists have experienced an emotional response from clients during a massage. This can range from personal talk to outbursts of tears and even more extreme reactions. How do you manage the emotional client? Are there ways to predict if these will happen? How should the therapist respond? Is there a 'first-aid' protocol that will help the client and protect the therapist? Join us for this stimulating discussion where you’ll develop a better understanding of the highly impressionable mindset of the client during the process of massage therapy and learn about the triggers behind these emotional reactions. You’ll be better prepared for these situations as you discover how to best manage these incidents with very practical 'in the moment' responses.

Richard Hil
Richard Hill is internationally recognized in the field of neuroscience and human behaviour. In addition to lecturing around the world to psychotherapists, he has also presented to the massage therapy community in Australia and Canada at both conferences and webinars on the nature of the emotional connections in the body. A board member of the Global Association for Interpersonal Neurobiology Studies (GAINS), he seeks to break down the dualist gap between brain and body. He is in private practice at the Davis Health Center in Sydney, Australia that specializes in remedial massage therapy and lifestyle medicine.

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