The Healthy Client: Building Repeat Clientele in a Wellness Practice
Most clients seek massage therapy for relaxation rather than pain reduction and muscle soreness. However, the client in pain returns for more massage therapy sooner and more frequently than the healthy client. Master the tools to transforming the occasional client into steady repeat clientele through education on the benefits of massage, setting personalized goals, and charting meaningful results. Learn to clarify the needs of each individual client, deliver client-centered care, and track measurable outcomes to ensure client satisfaction and a healthy practice.